Burst pipes, basement floods, and HVAC leaks can wreck your home in minutes.
For decades, our team at ServiceMaster of Lake Shore has helped Chicago homeowners recover from water damage safely and quickly.
We’ll walk you through exactly what to do after water damage, including step-by-step cleanup, key mistakes to avoid, and when to call a professional.
Key Takeaways
- Water damage in your home often starts from burst pipes, flooded basements, roof leaks, or HVAC malfunctions—and it spreads quickly.
- To minimize damage, shut off the water and electricity, document everything for insurance, remove standing water, set up drying equipment, and call restoration professionals if needed.
- If you need help, ServiceMaster of Lake Shore can handle every step—from emergency water removal to mold removal and full restoration across the Chicago area. Call us: (312) 707-8597
5 Steps to Take After Water Damage
1. Turn Off the Water Main
This helps stop more water from flooding your home.
Locate your main shut-off valve, usually in the basement or utility area, and turn it off clockwise.
2. Shut Off Electricity (If Safe)
Water and live electricity are a lethal combo.
If the area is safe to access, switch off the power at the circuit breaker. If you can’t safely reach it, call your utility company.
3. Document the Damage for Insurance
Your insurer needs visual proof to assess your claim.
Take photos and videos of every room and item affected. Highlight waterlines on walls, mold, and damaged furniture and belongings.
4. Call Your Insurance Provider
Contact your agent, describe the event, and ask what documentation they need. Make sure to get a claim number.
At ServiceMaster of Lake Shore, we can help with this step.
5. Contact ServiceMaster of Lake Shore
Why: Water damage can spread quickly, weakening structures, warping floors, and creating the perfect environment for mold within hours.
Some damage is hidden and can worsen over time.
When you contact us at ServiceMaster of Lake Shore, we will use moisture meters and infrared imaging to find hidden issues and restore your space to a clean, dry, and pre-loss condition.
What Not to Do After Water Damage
- Avoid entering flooded areas if the power is still on: There is a serious risk of electrocution.
- Don’t use household vacuums for water: They’re not waterproof and may short-circuit.
- Don’t use overhead lights: If you suspect water damage in the ceiling—like from an upstairs bathroom leak—avoid turning on ceiling fixtures. It could lead to further damage or even start a fire.
How ServiceMaster of Lake Shore Handles Water Damage in Chicago
1. Inspection
We arrive quickly, identify the source of the water, and assess how far the damage has spread—including inside walls, under floors, and behind furniture.
2. Water Extraction
We use high-powered pumps and vacuums to remove standing water fast, minimizing further damage.
3. Drying, Dehumidifying, and Cleaning
We set up industrial air movers and dehumidifiers to dry out your space, then clean and disinfect all affected areas to stop mold and odors.
4. Removal of Unsalvageable Materials
We remove damaged drywall, flooring, insulation, and other materials that can’t be safely restored.
5. Repair and Restoration
We handle all necessary repairs in-house—from replacing drywall and flooring to rebuilding damaged areas—so your home is fully restored without needing outside contractors.
Dealing with Water Damage in Chicago or the Suburbs? We Can Help
Water damage can destroy flooring, walls, and personal belongings in just hours—and hidden moisture can lead to long-term problems like mold.
Our team helps homeowners across Chicago stop water damage fast and recover safely.
From the first call to final repairs, we handle every step of the cleanup and restoration.
Call ServiceMaster of Lake Shore to get immediate help or request your free quote: (312) 707-8597
How fast does mold actually start growing?
Surprisingly fast—sometimes in just 24 hours. If your home’s warm and damp after a flood, mold can start spreading before you even notice.
Can I clean up the water myself?
You can try small cleanups yourself, but larger damage needs professional help.
DIY Steps You Can Try:
- Remove standing water with a wet/dry vacuum or water pump (not a household vacuum).
- Use fans and dehumidifiers—run for at least 48 hours.
- Move rugs and furniture off wet flooring; place foil under furniture legs.
Water can hide in walls and floors, causing mold or damage you can’t see. If the damage is widespread, musty, or contaminated—call ServiceMaster of Lake Shore: (312) 707-8597.
Will my insurance cover this kind of damage?
It depends on what caused it. Insurance usually covers things like sudden burst pipes or appliance leaks.
But if it’s from a storm or sewer backup, you might need separate flood insurance.
How long does cleanup usually take?
Most jobs take 2 to 7 days. It depends on how bad the damage is, how much water got in, and whether we need to deal with things like hidden moisture or mold.
How can I prevent water damage?
- Keep gutters and downspouts clear so rainwater flows away from your home
- Insulate pipes—especially in basements and crawlspaces—to prevent winter freezes
- Test your sump pump regularly, especially before big storms
- Check behind and under appliances (like washers and dishwashers) for leaks
- Fix small drips or plumbing issues before they become big problems
What should I watch for if I suspect water damage?
Water damage often shows up in subtle ways. Keep an eye out for:
- Bubbling or peeling paint on walls and ceilings
- Warped or buckling hardwood or laminate flooring
- Water stains or discoloration on walls, ceilings, or baseboards
- A persistent musty or mildew-like smell
- Mold patches, even in corners or behind furniture
If you notice any of these signs, it’s best to have a professional take a closer look.
Why is water damage so common in Chicago?
Our cold winters lead to frozen pipes. Spring and summer bring heavy rains.
Combine that with older plumbing in many Chicago homes, and it’s easy to see why water damage is a frequent issue here.
